How Do You Lead Your Practice? By Chance or Intention?

Last quarter we discussed how current practice results are a strong indicator of your year-end results. For the final quarter of 2023, let’s explore the importance of leading your practice with intention.

Consider that most physicians are intentional in how they've managed their lives from an early age all the way through Medical school. Every decision was reviewed with the filter of moving closer to the goal of becoming a physician.

Once physicians begin practicing medicine their intentions are focused on building a practice including developing a productive practice schedule, an operational structure, and often a system to manage research.

All of these are appropriate focuses, but a critical area of building a practice that is often overlooked is the hiring and development of staff. Simon Sinek, writer and speaker says "If you hire people just because they can do a job, they'll work for your money. But if you hire people who believe what you believe, they'll work for you with blood, sweat, and tears."

From hiring, training, and ongoing development, an intentional leader understands the connection between their staff, patient satisfaction, and practice results. Intentional leaders focus on collaborative communication and the importance of processes. Meetings are designed to celebrate their staff’s efforts while also providing a safe place to learn from mistakes.

When there is no intention to manage a practice staff, there is higher employee turnover, patient complaints, and disappointing financial results. The connection between intention and results is clear.

If you’re ready to lead your practice with intention and need support, please contact me at smays@impactpracticeconsultants.com.